FAQ

Answers to the most frequently asked questions. Look here first for a solution to your problem.

Shipment tracking

Find out about the current status and expected delivery date of your order.

Returns & Complaints

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Sustainability

Learn more about our efforts to be sustainable - from sourcing raw materials to packaging.

Organic certification

+viktilabs = organic. Learn more about the importance of organic certification.

Invoice

Didn't receive an invoice for your order? Here's what you can do.

Payment methods

Credit card, Bank transfer, PayPal and Co. Which payment service providers do we accept?

Feedback

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Loyalty program

Get to know our loyalty program and learn how you can save on your next order.

Contact

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